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COVID-19 Update for Our Clients

VetEnt Blog
Category: Uncategorised

COVID-19 Update
We know you may have concerns about what to do with your pets and animals with the evolving situation concerning COVID-19.
Please be assured that all our clinics are open for business and able to continue to care for your animals.  The safety of our staff and our clients is our number one priority, so we will continue to follow guidance from the Ministry of Health around how to protect you and our team, and we will be working over the coming days and weeks to identify any processes that may need to change in response to these recommendations. COVID-19 response updates will be posted on our website as they become available.
Please help us to keep you all safe and well:
  • If you aren’t well, please stay home. Call us to talk through steps on how we can assist you remotely.  Each situation will be different, so we will work with you and your needs as they arise. A list of clinic numbers can be found here.  
  • If you have travelled outside New Zealand, or are unwell, and your animal requires or is booked in for a routine procedure, such as de-sex surgery or vaccination, please call us and we can help you to reschedule the appointment.
  • If you are in sole charge of a group of animals, either domestic or farm, and are unable to continue to look after them, please advise us as soon as possible so that we can address any animal health issues should that be necessary.
From a veterinary perspective, animal health remains our highest priority. If you are concerned about animal health in any way, please contact your nearest VetEnt clinic. Contact details for each of our VetEnt clinics can be found at
Supply chain impacts
We are working closely with our suppliers to ensure there is available stock for the foreseeable future. At this stage the majority of our vendors have no immediate supply concerns for product (or constituents required to produce products) for the 2020 season.
We understand that this is an unprecedented and evolving situation. We would like to thank you for partnering with us to keep people safe and help prevent the spread of the virus any further within New Zealand.
We will keep you updated with more information as the situation develops. In the meantime, please get in touch with your local VetEnt clinic if you require assistance.
Yours faithfully
Richard Bartley, CEO
17 March 2020, 21:41

Pet Photo Comp Winners

VetEnt Blog
Category: Uncategorised

Congratulations to the twelve photos featuring in the 2020 pet calendar! Thank you to everyone who entered a photo of their beloved pet. 


04 October 2019, 03:52

Reducing the stress of your cats annual health checkup

VetEnt Blog
Category: Uncategorised

Cats are often seen as independent animals who don’t need to visit the vet if they aren’t showing any symptoms. But this is not true.
One cat to every five dogs are being taken to the vet on this belief. And unfortunately, cats are good at hiding illness and in many cases it can be too late by the time you’ve noticed anything unusual in your cat’s behavior. Minimal to no vet visits means those issues can go undiscovered and untreated longer. By completing an annual checkup, which can include a blood test for a wellness screen, this can help us with early identification of any problems before they have done silent, irreversible damage. The main concern for a lot of pet owners is that their cat experiences so much stress when visiting the vet that the negative effects of going often outweigh the benefits. 

Here’s some tips to help reduce the stress of your visit:
1. Train your cat to see the carrier as just another piece of furniture with a favorite blanket or toy inside. Make it comfortable and inviting for them instead of simply pulling out the carrier from storage the day of the appointment.
2. Introduce the carrier a week before your visit or do some dry runs to the vet with your cat to get them used to the car ride.
3. To help reduce stress for the physical examination, you can perform a home ‘examination’, where you manipulate paws, inspect ears, inspect mouthes and comb your hands over the body and legs. This way your cat will be used to these actions and won’t have undue stress.
4. Cats can be sensitive to loud noises and bright lights, so to avoid visual stimuli at your visit, placing a blanket over his carrier could help to calm him down. Another tip could be to ask to wait out in your car if there is too much going on in the clinic at the time of your appointment.


08 September 2019, 22:00

Getting value from your 2019 Dry Cow Consult

VetEnt Blog
Category: Uncategorised

As the hot weather continues, some farmers are beginning to dry off parts of their herd. This is a good opportunity to reflect on your upcoming 2019 Dry Cow Consult and begin thinking about how you can get the best value from it this season.

You should be aware about the recent focus on judicious antibiotic use to slow down the development of antimicrobial resistance,  and we all have a part to play in this.

It is likely that in the not too distant future vets won’t be able to prescribe dry cow antibiotics without sufficient data to justify their use. Similarly, blanket dry cow for a herd at drying off is no longer an acceptable practice for the majority of farms. Not having adequate or sufficient data to choose cows for selective dry cow therapy is not a reason to do blanket dry cow therapy.

20 February 2019, 03:38


VetEnt Blog
Category: Uncategorised

With all of the hype recently regarding M.bovis there is even greater appeal for keeping a closed herd where possible. With this in mind, it is just as important to ensure the animals you are keeping for replacements are healthy and disease free. At this time of year it is as relevant as ever to address the ever present issue of BVD infection on farm, and it’s impacts on breeding and rearing replacements.

BVD is one of the major diseases affecting dairy cattle across the country and is responsible for a staggering loss in production. It is estimated around 80% of dairy herds in New Zealand have been exposed to BVD virus and the disease alone is estimated to be responsible for a loss of $70,000 annual for an average sized dairy farm.

BVD is a viral infection which causes many non-specific clinical symptoms ranging from diarrhoea, ill thrift, abortion or weak calves to the suppression of the animals immune system. It spreads very easily between animals from nasal discharges, milk, faeces or mating. If a pregnant animal becomes exposed to BVD in the first four months of pregnancy she will produce a calf that is persistently infected (PI). This animal will shed the virus throughout its life and will be the main source of infection on the farm.

17 October 2018, 03:58

Ransomware attack update

VetEnt Blog
Category: Uncategorised

The data being blocked following a cyber-attack on Saturday has now been recovered, and systems should start to come back online in the next few days. We are proud of our teams for carrying out the same wonderful service they always do, and for taking the make-shift changes in their stride.

On Saturday 15 September, we, Veterinary Enterprises Group Limited, and our subsidiaries, were victim to a ransomware attack. The attack caused all of our files, email accounts and customer database to become inaccessible. Ransomware is a type of malicious software which blocks or threatens to destroy a victim’s data unless a ransom is paid. In this case, the data was not taken, but the malware was blocking us from accessing it.

The data in question has now been recovered, and our IT team is rebuilding and reinstalling the systems which were compromised.

18 September 2018, 03:53

Ransomware attack

VetEnt Blog
Category: Uncategorised

Sunday, 16 September 2018

At approximately 11pm yesterday, Saturday 15 September, we, Veterinary Enterprises Group Limited, and our subsidiaries, were victim to a ransomware attack. We discovered the attack at 10am this morning (being Sunday). The attack has caused all of our files, email accounts and customer database to become inaccessible. We’ll still be delivering the same service, but we’ll be going the manual route with calls, pens and paper until we get access back.  

Ransomware is a type of malicious software which blocks or threatens to destroy a victim’s data unless a ransom is paid. In this case, the data has not been taken, but the malware is blocking us from accessing it. We want to reassue all of our clients that we are working non-stop to regain access, and that client and patient data is safe. Their data, and the data of their pets and livestock, is our first priority.

16 September 2018, 03:06

Pink Eye

VetEnt Blog
Category: Uncategorised

Pink eye is a highly contagious disease that can spread through your beef herd like wildfire, and cause significant production losses. Spring through to late summer provides the perfect conditions for Pink Eye to establish through a herd.

What is it?

  • Caused by Bacteria Moraxella bovis (different to sheep pink eye).
  • Highly contagious eye disease.
  • Affects all ages of cattle but affects younger cattle more.
  • From exposure to infection takes 2-3 days.


10 September 2018, 00:17

"That cow’s got mastitis, What should I treat her with?”

VetEnt Blog
Category: Uncategorised

This is a question we commonly get asked, as there are many many different choices when it comes to drugs to treat mastitis.

1. Should I treat her at all?

Firstly, slight changes in milk colour and positive reactions on the RMT, even the odd fleck in the milk do not necessarily mean the cow has an infection that requires treating. It does indicate she has an increased cell count but not necessarily an infection. These cows may be only just out of the transition milk period and just require a bit more time for the cell count to return to normal, or they may have had an infection, been treated or self-cured and the cell count still needs time to come back down. Feel the udder: a hot or hard quarter is indicative of an active infection that requires treating. Secondly, if this is a cow with a chronic high cell count and a history of recurring mastitis, would it be better to cull her instead?

10 September 2018, 00:07

Drenching Dairy Cattle... The myths exposed!

VetEnt Blog
Category: Uncategorised

There is a lot of misinformation out there on drenching dairy cows for gut parasites, so let us set the record straight…

Myth 1: Drenching dairy cows results in milk production increase because it kills the worms that are living off the cow’s reserves: The immune system of the cow is very good at fighting off gut parasites. A cow will hardly ever pass worms in its faeces and contaminate pasture, despite continually eating parasite eggs. So in most cases, when a cow’s immune system identifies the parasites in the gut, it kills them off. The immune system has a cost however, and takes up energy. This is where drenching is likely to have most of its effect – it gives the immune system a break and saves that small amount of energy that can then go into milk. It has also been demonstrated that cows with parasites in their stomach actually eat less – they can make them anorexic! So treating them to wipe the slate clean is likely to improve appetite, and enable a potential positive response.

Myth 2: Treating my dairy cattle does not provide any benefits: This assumption is understandable, and from some aspects correct. Treating adult dairy cows with a pour-on does not alter the reproduction or body condition of these animals. But more often than not, Eprinex treatment has resulted in a milk production response. There are numerous studies which identify a milk production response following Eprinex treatment. However, the amount reflected in milk production is very small and hard to see. So here is where you need to trust us! There have been two New Zealand studies that have identified a response of 0.03 kg MS/cow/day – 30 grams a day! On a per day basis, this is hard to comprehend. However, this effect carries on for at least 150 days after treatment – the equivalent of a minimum of 4.5 kg MS/cow for a one-off pour-on.

08 August 2018, 21:26
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