Clinic Coordinator

Havelock North

Permanent, Full Time

About Us:

Here at VetEnt we’re on a journey to change who we are and the experience of the animals and people we care for. We’re passionate about creating a different veterinary business that supports the growth of great people and embraces technology to deliver veterinary care in a new way. We’re a 100% kiwi owned group of clinics located across the best bits of New Zealand. We believe in empowering our clients and community in making a positive difference to the lives of their animals and their business. We are passionate in supporting our people to thrive, follow their passions, and find meaning in their everyday.

Benefits:

• Competitive salary and benefits package – we work with remuneration experts to ensure our pay is competitive and in line with remuneration movements in the industry.
• TeamFirst Wellness Discounts: We’re animal lovers here! So, our furry whanau get the VIP treatment with our TeamFirst Programme, ensuring your pets get the care they need at reduced cost to you.
• Birthday Leave: Happy birthday! All permanent team members, celebrate their way with an extra day off on your birthday.
• Connected Lives Programme: Our connected lives programme was developed, by our people, for our people and supports you to take care of all facets of your wellbeing – at work, home and beyond.
• Opportunities for professional development and mentorship.
• Work in a vibrant community that values pets and their well-being.
• Experience the beauty of Havelock North and its unique lifestyle offerings.

The Position:

We are looking for a Clinic Coordinator to lead our team in Havelock North. This is a busy and varied role which is responsible for the day-to-day operations and financial success of our veterinary clinic and managing our team of committed animal health care professionals. You will work closely with our North Island teams, having responsibility for coordinating and organising the Havelock North clinical workload and supporting the delivery of outstanding client and patient care. 

To be successful in this role you will need to be a well-organised individual who can work equally effectively in a team, whilst maintaining high professional standards and effectively managing your own responsibilities and deadlines. You will have proven success in client facing roles, be a multitasker and be someone who enjoys using your initiative to resolve issues. Being responsible for the day-to-day management of the clinic, you will relish a role which requires strong leadership, some commercial acumen, and a customer service focus to ensure positive and professional outcomes for our clients and patients. 

Key Responsibilities

• Delivering financial success through managing growth, sales, stock, targets, and budgets. 
• Leading clinic initiatives, facilitating clinic meetings, communicating information amongst your team, and developing action plans. 
• Driving a professional client focused environment, whilst also focussing on business goals and expectations.
• Managing recruitment, team performance and development, in conjunction with our North Island Regional Manager.
• Organising people administration for the clinic such as rostering and time sheets, submission of payroll. 
• Coordinating promotions, monitoring sales and promotional targets.
• Working collaboratively with other Clinic Coordinators and senior staff in the company to ensure alignment of processes across clinics.
• Pitching in to help the team in your own clinic and across the North Island.
• Having veterinary nursing experience would be favourable.

What Sets Us Apart:

• A mission-driven organisation focussed on empowering pet parents.
• A commitment to your professional growth and development.
• A supportive team environment that values work-life balance.

How to Apply:

There's never been a better time to take the next step in your career! If you would like to see a full position description, please email careers@vetent.co.nz for a copy.

Please note we will be conducting interviews throughout the advertising period.